Terms of Service

The agreement

These terms are an agreement between you and İsmail Yağcı, Istanbul, Türkiye, who runs PreviewFly (“PreviewFly”, “we”, “us”). They cover previewfly.com, the app at app.previewfly.com, the PreviewFly API, the MCP server and the Figma plugin (together, the “service”). By using the service as a guest, or by creating an account, you accept these terms. Our Privacy Policy explains how we handle personal data; it is information for you, not part of what you agree to.

If you use PreviewFly for a company or other organisation, you confirm that you may accept these terms for it, and “you” includes that organisation. You can save or print this page at any time; the date of the last update is shown at the top.

The service

PreviewFly puts your design on product photos (mockups) and simulates how print and decoration techniques such as embroidery, foil, embossing or screen printing would look on them. You can start from the photos in our library or from your own product photo. You can use it in the app, through AI tools that support the Model Context Protocol (MCP), or from Figma.

PreviewFly is in beta: it is still being built, features can change or be removed, and some things may not work as expected.

Who can use it

You must be at least 18 years old and able to enter into a binding contract. PreviewFly is meant as a tool for work: designers, brands, printers, agencies and the like.

Guests and accounts

• You can use most of PreviewFly as a guest. Guest projects are tied to your browser through a cookie and are deleted after 30 days without use. Clearing your browser’s cookies also loses access to them.
• To download images and to get an API key you need an account and Pro (see Pro, the free trial and payment). When you sign in, the projects of your guest session move into your account.
• Give accurate information, keep your password and sign-in methods secure, and tell us at hello@previewfly.com if you think someone else has accessed your account. You are responsible for what happens in your account unless it results from our own fault.
• One person per account. Don’t share your account or create accounts to get around limits or a suspension.

Your content

“Your content” means the logos, designs, photos and other files you upload or send through an AI tool, and the projects you create. You keep all rights to your content.

You give us a limited, non-exclusive, worldwide, royalty-free permission to store, copy, analyse, process and display your content, and to make rendered images from it, only as needed to run the service for you, keep it secure and fix problems. This permission ends when your content is deleted, except for copies we must keep by law. We don’t use your content to train AI models, and we don’t show it to other users or use it in our marketing without your separate permission.

You confirm that, for everything you upload:

• you own it or have permission to use it this way, including any trademarks, logos and artwork in it;
• if it shows identifiable people, they have agreed to their image being used this way;
• using it on PreviewFly does not break any law or anyone else’s rights.

If content on PreviewFly infringes someone’s rights or is unlawful, it can be reported as described in Reporting content. We may remove or block content that we reasonably believe is unlawful or breaks these terms.

Acceptable use

Don’t use PreviewFly to:

• infringe trademarks, copyrights or other rights, or make counterfeit goods or packaging look genuine;
• make mockups designed to deceive, for example presenting a product that does not exist as real in order to take payments, or impersonating a brand you don’t represent;
• upload unlawful, hateful, sexually explicit or violent content, or content that exploits minors;
• upload malware, probe or attack our systems, or get around limits, access controls or security measures;
• scrape, bulk-download or copy the library or the service, or use them to build a competing product or dataset, including training AI models;
• use the API or automated tools in a way that puts unreasonable load on the service.

Reporting content, and how we handle it

Anyone can tell us about content on PreviewFly that they believe is illegal or infringes their rights, for example a counterfeit logo or a photo of someone used without their consent. Write to hello@previewfly.com, in English or Turkish, with:

• where the content is (the link to the image or project, or what you saw and where);
• why you believe it is illegal or infringes your rights;
• your name and email address (not needed for reports of child sexual abuse material);
• a statement that you believe in good faith that the report is accurate and complete.

A person reads every report; we don’t moderate with automated tools. We confirm that we received it, decide carefully and without undue delay, and tell you what we decided. If we remove or block content or suspend an account, we tell the person concerned what we did and why, the rule or law it was based on, and how to ask us to look again (reply to our message). You can also take the matter to a court or, in the EU, to an out-of-court dispute settlement body. If we learn of content suggesting a threat to someone’s life or safety, we inform the competent authorities.

The same address is our point of contact for authorities, including the authorities of EU member states and the European Commission under the Digital Services Act. The rules for what is not allowed are in Acceptable use.

Your mockups and the library

Subject to these terms, you may use the images you download from PreviewFly for any lawful purpose, including commercial use: presentations, proposals, online stores, catalogues, social media and advertising. Your design in them remains yours.

The blank product photos in our library (“library scenes”) are AI-generated and labelled as such. Because of how they were made, nobody may hold exclusive copyright in them, and we can’t promise that they don’t resemble existing images or products. We give you the right to use them inside your mockups. You may not resell, redistribute or offer the library scenes on their own (without your design), for example as stock images or as mockup templates.

Mockups look like photographs. If you publish them in a way where people could take them for photos of a real, finished product, make it clear where needed that they are previews, and follow the advertising and labelling rules that apply to you, including rules on AI-generated or AI-edited images.

A preview is a simulation

PreviewFly simulates how a technique would look on a product. Real production depends on materials, machines, inks, threads and the producer, so colours, sizes, textures and details can differ from the preview. A mockup is not a print proof: confirm specifications and samples with your producer before ordering.

API keys and AI tools

• Your API key lets an AI tool act in your account. Keep it secret like a password. You are responsible for what is done with it until you replace it; if it leaks, make a new one on the Connect AI page, which stops the old one at once.
• AI tools are made by other companies and are governed by their own terms. They can make mistakes; check what they create before you use it.
• We may limit how many requests a key can make, and we may block a key that is being misused.

Pro, the free trial and payment

Previewing is free; previews made without Pro carry a PreviewFly watermark, and the mockups you download or place never do. Every account can take one mockup out free: one image downloaded, or one mockup placed in Figma. More downloads need Pro or a pack, and connecting AI tools needs Pro. Pro is a subscription: US$6.99 a month, or US$76.89 a year (twelve months for the price of eleven). These prices are without tax: the VAT or sales tax of your country is added on top, and the checkout shows the final price before you confirm.

• Free trial. Pro starts with a 7-day free trial. You choose monthly or yearly and add a card at checkout; nothing is charged during the trial. If you don't cancel before the trial ends, the plan you chose is charged when it ends. One trial per person.
• Renewal. Pro then renews automatically at the end of each month or year, at the price you agreed to, until you cancel.
• Cancelling. You can cancel at any time on the Account page (Manage billing). Pro stays active until the end of the period already paid for and is not charged again. If you cancel during the trial, nothing is charged at all.
• Payment. Checkout and payment are handled by Creem (Armitage Labs OÜ, Tallinn, Estonia), which sells the subscription to you as merchant of record: it charges your card, collects any sales tax or VAT and issues your invoices, under its own buyer terms. Prices are shown without tax; the sales tax or VAT of your country is added at checkout, before you pay. We never receive your full card details.
• Refunds. If you were charged by mistake or something went wrong, write to hello@previewfly.com and we will look at it; refunds are paid back through Creem. Rights you have under the consumer law of the country where you live, including any right of withdrawal or refund, are not affected.
• Packs. Without a subscription you can buy a pack of 10 mockups for US$4.99, a one-time payment that does not renew. Each image downloaded or mockup placed in Figma uses one; they don't expire and stay on your account until used. A pack is sold through Creem in the same way as Pro.
• Discounts. A discount offered for a limited time is taken off at checkout. On a subscription started with it, it stays on every payment for as long as that subscription runs, unless the offer says otherwise.
• Price changes. If the price of your plan changes, we will tell you at least 30 days before it applies to you, and you can cancel before then.

Our rights

The service, its software, design and the PreviewFly name and logo belong to us or our licensors. These terms give you the right to use the service as described here; they don’t transfer any of our rights to you. If you send us feedback or ideas, we may use them to improve PreviewFly without any obligation to you.

Suspension and ending

• You can stop using PreviewFly at any time and delete your account on the Account page. Deleting your account cancels your Pro subscription at once.
• We may suspend or close an account, block a key or remove content if you seriously or repeatedly break these terms, if the law requires it, or to protect the service or other people. Where reasonable, we will tell you why and give you a chance to respond first.
• We may change or end the beta or the service. If we end it, we will give you reasonable notice, at least 30 days where possible, so you can download what you need, and refund the part of any prepaid Pro period you can no longer use.
• When an account is closed, its content is deleted as described in the Privacy Policy. Sections that by their nature should continue (your content warranties, liability, law and disputes) remain in effect.

Beta and warranties

We provide PreviewFly with reasonable care and skill, but because it is still in beta, we provide it “as is” and “as available”: we don’t promise that it will always be available, error-free or fit for a particular purpose, or that content will never be lost. Keep your own copies of anything important. Nothing in these terms limits rights you have under mandatory law, including consumer law.

Liability

We are fully liable for damage we cause intentionally or through gross negligence, for death or personal injury, and wherever the law does not allow liability to be limited.

Otherwise, to the extent the law allows: we are not liable for slight negligence; we are not liable for indirect or consequential loss such as lost profits, lost business or the cost of production based on a preview; and our total liability to you for any claims about the service in any 12-month period is limited to the greater of the amount you paid us in that period and 1,000 Turkish lira.

You are responsible for claims by others arising from content you upload without the necessary rights or from your breach of these terms, and you will compensate us for reasonable costs such claims cause us, to the extent you are at fault and as the law allows.

Changes

We may update these terms, for example when the service or the law changes. For changes that work against you, we will tell you in advance (by email or in the app if you have an account) and they will take effect only after you accept them; until then the previous terms continue to apply to you, and if you don’t want to accept them you can stop using PreviewFly and delete your account. Other changes take effect when we publish them here, with the date at the top.

Law and disputes

These terms are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of Istanbul (Çağlayan) have jurisdiction, where the law allows such a choice. If you use PreviewFly as a consumer, this does not take away the protection of the mandatory laws of the country where you live, or your right to bring a claim before the consumer arbitration committees and courts that the law makes available to you, including those where you live.

If any part of these terms is invalid, the rest stays in effect. If we don’t enforce a term at once, we don’t give up the right to do so later. You may not transfer these terms to someone else without our consent; we may transfer them to a successor who takes over the service, and will tell you if we do.

Contact

İsmail Yağcı (PreviewFly), Istanbul, Türkiye · hello@previewfly.com